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Terms of Service

Last updated August 13, 2026

Agreement to terms

By accessing or using Payarity ("the Service"), you agree to be bound by these Terms of Service. If you don't agree, don't use the Service. These terms apply to all users, including organization admins and team members invited to an organization account.

What Payarity does

Payarity is a commission reconciliation tool. It helps sales and RevOps teams reconcile CRM data, revenue records, and commission payouts, surface discrepancies, and manage disputes. The Service is provided on a subscription basis — see Pricing for current plan details.

Accounts and organizations

  • You must provide accurate information when creating an account.
  • Organization admins are responsible for all activity that occurs within their organization, including data imported by team members and actions taken by invited users.
  • You are responsible for keeping your credentials secure. Notify us immediately at support@payarity.com if you suspect unauthorized access.
  • One person or entity may not maintain more than one free trial at a time.

Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws.
  • Upload data you don't have the right to share (e.g., confidential third-party records without authorization).
  • Attempt to reverse-engineer, scrape, or otherwise extract the Service's underlying code or data.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use the Service to transmit malware, spam, or other harmful content.

Your data

You retain ownership of all commission data, deal records, and other content you upload to Payarity. By using the Service, you grant Payarity a limited, non-exclusive license to store and process that data solely to provide the reconciliation features you've subscribed to. We don't sell your data or use it for any purpose beyond operating the Service. See our Privacy Policy for full details on how data is handled.

AI features

Payarity's AI-powered features (including Trace, AI Insights, discrepancy explanations, and dispute suggestions) are provided as-is. Outputs are generated automatically and may contain errors — treat them as decision support, not authoritative financial calculations. Always verify AI-generated outputs against your source records before acting on them.

Subscription and billing

  • Paid plans are billed monthly in advance through Stripe. Prices are listed on the Pricing page and may change with 30 days' notice.
  • Free trials are offered on Starter and Growth plans. No charge is applied during the trial period; billing begins when the trial ends unless you cancel first.
  • Subscriptions automatically renew each billing cycle. You can cancel at any time through Settings → Billing — cancellation takes effect at the end of the current period.
  • We don't issue refunds for partial billing periods, except where required by law.

Intellectual property

The Payarity name, logo, and all Service features are owned by Payarity and protected by applicable intellectual property laws. Nothing in these terms transfers any ownership of the Service to you.

Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Payarity does not warrant that the Service will be error-free, uninterrupted, or that any calculations or reconciliations will be accurate without verification against your source data.

Limitation of liability

To the maximum extent permitted by law, Payarity's total liability for any claims arising out of or related to these terms or the Service is limited to the amount you paid us in the 12 months preceding the claim. Payarity is not liable for any indirect, incidental, special, or consequential damages, including lost profits or data, even if advised of the possibility of such damages.

Termination

Either party may terminate the agreement at any time. Payarity may suspend or terminate your account if you violate these terms, with or without notice. Upon termination, your right to use the Service ends immediately. You may request a data export before termination — see Settings → Export.

Changes to these terms

We may update these terms from time to time. If a change is material, we'll notify you by email or in-app notice at least 14 days before it takes effect. Continued use of the Service after the effective date means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-law rules. Any disputes will be resolved in the state or federal courts located in North Carolina.

Contact

Questions about these terms? support@payarity.com